Who we are
NexGen Flight Solutions provides private aviation services, including aircraft charter, management, sales, and acquisition support. References to “NexGen,” “we,” “us,” and “our” in this policy mean NexGen Flight Solutions.
Information you provide
When you submit a charter, aircraft management, sales, or acquisition inquiry, we may collect:
- Your name, email address, and telephone number.
- Flight details such as airports, dates, passenger count, and aircraft preference.
- Aircraft details such as make, model, registration, base, usage, ownership situation, or transaction preferences.
- Additional information you choose to include in an inquiry.
- Your optional choice to receive occasional marketing communications.
Please do not submit sensitive personal information that is not needed for us to respond to your request.
Information collected automatically
Our hosting and security systems may process basic technical information needed to operate and protect the website, such as IP address, browser type, device information, request time, and requested page. Operational logs are used for reliability, abuse prevention, and troubleshooting.
This website uses Google Analytics 4 only after you grant analytics consent. We use controlled, non-identifying events to understand page visits and selected website interactions. We do not use advertising pixels or behavioral advertising, and advertising storage and personalization remain disabled. See our Cookie Policy.
How we use information
- Respond to and fulfill aviation-service inquiries.
- Communicate about quotes, availability, aircraft, and requested services.
- Operate, secure, maintain, and improve the website.
- Prevent fraud, spam, misuse, and duplicate submissions.
- Comply with legal and regulatory obligations.
- Send occasional marketing communications only when you have separately opted in, subject to your right to unsubscribe.
How information is shared
We do not sell personal information. We may share information with service providers that help us host, secure, maintain, or communicate through the website. For example, inquiry details are stored in our application database and transmitted through Microsoft Graph to the appropriate NexGen mailbox.
We may also disclose information when required by law, to protect rights or safety, or as part of a corporate transaction subject to appropriate safeguards. Service providers may use information only to perform services for us and under their applicable contractual obligations.
Retention and security
We retain personal information for as long as reasonably necessary to respond to inquiries, provide requested services, maintain business and regulatory records, resolve disputes, and enforce agreements. Retention periods vary based on the nature of the information and applicable obligations.
We use reasonable administrative, technical, and organizational safeguards. No internet transmission or storage system, however, can be guaranteed completely secure.
Your choices and rights
You may ask to access, correct, or delete personal information we hold about you. Depending on where you live, additional privacy rights may apply, including rights to restrict or object to certain processing.
Marketing consent is optional and separate from cookie preferences. You may opt out of marketing communications at any time by following the instructions in a message or contacting us. You can review analytics preferences using the “Cookie Preferences” link in the footer.
External services and links
The website may link to third-party websites and social networks. Their privacy practices are governed by their own policies. The site also requests font files from Google Fonts, which may receive basic connection information such as your IP address when those resources are loaded.
Children’s privacy
This website and our aviation services are not directed to children under 13, and we do not knowingly collect personal information from children through this website.
Policy updates and contact
We may update this policy as our services or legal obligations change. The “Last updated” date will identify the current version.
For privacy questions or requests, contact NexGen Flight Solutions at info@flyngfs.com or 443.746.4200.